Atlantic Rigging Supply offers the highest quality marine hardware for both marine and non-marine end users. Our products are designed to withstand the harshest conditions, have the highest working loads in their field and are made from the best materials available.
These products are designed for marine applications, however non-marine users have found that our products offer the best solutions to their applications due to the material, working load, price point and design. Some of our non-marine end users include all branches of the US Military, Theatrical & Stage Productions, Adventure Course & Ziplines, Robotics Operations and Laboratory components.
Our company offers these products to our end users at the most competitive pricing coupled with quick order fulfillment and the best technical support.
Contact Us:By E-Mail:
Atlantic Rigging Supply
12 Hammock Road South
Westbrook, CT 06498By phone:
Toll Free at 800-459-3886 (between 9:30AM and 5:30PM EST)
For International Customers: +1 firstname.lastname@example.org
We offer Free Shipping via Ground Service to customer's whose order exceeds $100 total and are within the 48 contiguous states, to use this method, please select "Free Shipping" at checkout. Customer's whose order total falls below $100 may choose from one of our UPS Services for their shipping method.
International customers also qualify for Free Shipping with order totals of $500 or more. All International Orders are shipped via FedEx International Priority, unless otherwise noted. FedEx Intl. Priority average delivery time is 3-4 days, if an order is needed sooner, please note this in the comment section of your order and we will do our best to expedite the shipping.
Returns and Exchanges:The ARS Guarantee:
When making a purchase from Atlantic Rigging Supply we're not happy unless you are happy. This means anything purchased online, over the phone or in our store can be returned or exchanged if you are not 100% satisfied with the product.
To Return or Exchange a purchase you have made from us, you can click on the link below to download and print a Return/Exchange Form. Please fill out this form completely and include it inside the box so we can process your return quickly.
When making a Return/Exchange please follow these guidelines to help us expedite your return/exchange:
Ship Returns to:
Atlantic Rigging Supply
Items being returned/exchanged must be in new condition, original packaging and include the item tags.
Please include a copy of your receipt inside the box, on the receipt please indicate whether you would like a return or exchange, on what items and the reason for return. Also, if you need for us to ship an exchange to a different address, or have a specific time frame you are working with, please let us know and we will try to work with you.
Please use a Traceable Shipping method when making your return, so we can both track where your return merchandise is and in case of a lost package you will be able to process a claim with the shipping courier. We do not require returns to be insured, buyer's discretion.
Items returned after 30 Days of customer receipt are only eligible for store credit, unless specifically noted by an ARS Staff Member
Items that are purchased from the closeout section or clearance specials are not returnable as all sales are final and will be assessed a 10% Re-stock fee and store credit will be applied.
All Return Credits will be processed once your return has arrived to us, you will be credited back to your original method of payment at the time of your order, we cannot process a credit to a different credit card or account unless your card has expired, been lost or destroyed. Please contact us if you need a credit directed to a different funding source than the original
Please allow 7-14 days for your Return/Exchange to be processed, we do try to process returns as quickly as possible, this is a conservative time.
When a credit is issued, Atlantic Rigging Supply will email you with a credit confirmation, this indicates that we have submitted a credit onto your original method of payment, it will also indicate the amount and date of submission. Please be advised, our credit card processor indicates a 2-10 business day time frame for a credit to appear on your credit card statement.
Make sure your order is correct and fits prior to installing it, if any part needs to be returned or exchanged please contact us.
Any installed, cut, or modified piece of hardware or rigging is not eligible for return.
If you have received an order that is missing parts, damaged or is not the correct part, we will issue a UPS call ticket to pickup the package from your location and ship the correct parts to you. Please wait until you have received the correct parts for your order before returning them.
We accept the following methods of payment:
Visa Credit or Debit Cards
MasterCard Credit or Debit Cards
Discover Credit Card
PayPal & PayPal Bill Me Later
Your information is processed by Yahoo e-Commerce in their 128 bit encrypted checkout and the final payment is processed by PayPal Merchant Processing. There are no additional fees or taxes added to your order after processing.
Sales Tax is only valid for orders delivered within the state of CT, 6.35%, all orders delivered to all other 49 states and US territories are Tax free.